IBPS Clerk CRP CSA-XVI Recruitment 2026: Apply Online for 11403 Posts

IBPS Clerk CRP CSA-XVI Application 2026: The Institute of Banking Personnel Selection (IBPS) has officially released the detailed notification for the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI) for vacancies in the financial year 2027-28.

Through this national-level examination, thousands of candidates will be recruited as Customer Service Associates (CSA – Clerical Cadre) across 11 participating Public Sector Banks throughout India. Eligible candidates possessing any Graduation degree can apply online via the official IBPS portal.

IBPS Clerk (CSA-XVI) Recruitment 2026 Overview

Important Dates for IBPS Clerk CRP CSA-XVI

• Online Registration Start Date: 01 August 2026
• Last Date to Apply Online & Pay Fee: 21 August 2026
• Application Correction Window: 2 days after application closure
• Pre-Examination Training (PET): September 2026
• Preliminary Online Exam Date: October 2026
• Preliminary Exam Result: November 2026
• Main Online Exam Date: December 2026
• Provisional Allotment: March 2027

IBPS Clerk CRP CSA-XVI Application Fee Details

• SC / ST / PwBD / ESM / DESM Candidates: ₹175/- (Inclusive of GST)
• General / OBC / EWS Category Candidates: ₹850/- (Inclusive of GST)
• Payment Mode: Online mode only via Net Banking, Debit/Credit Cards, IMPS, Wallets, or UPI.
• Note: Applicable bank transaction charges are borne by the candidate. Fee is non-refundable.

IBPS Clerk CRP CSA-XVI Age Limit and Relaxations

The Age will be calculated as of 1 August 2026

• Minimum Age Limit: 20 Years
• Maximum Age Limit: 28 Years
• Age Calculator

Category-wise Upper Age Relaxations (Vertical Layout)

IBPS Clerk CRP CSA-XVI Vacancy Details

List of Participating Banks in IBPS Clerk CRP CSA-XVI

Recruitment is conducted for clerical positions in the following 11 Public Sector Banks:

1. Bank of Baroda
2. Bank of India
3. Bank of Maharashtra
4. Canara Bank
5. Central Bank of India
6. Indian Bank
7. Indian Overseas Bank
8. Punjab National Bank
9. Punjab & Sind Bank
10. UCO Bank
11. Union Bank of India

IBPS Clerk CRP CSA-XVI Educational Qualification Criteria

Candidates must fulfill all minimum academic qualifications on or before 21 August 2026:

1. Academic Degree: A Graduation Degree in any discipline from a University recognized by the Government of India or an equivalent qualification recognized by the Central Government.
2. Local Language Proficiency (LLPT): Candidates applying for vacancies in a particular State/UT must be proficient in reading, writing, speaking, and understanding the specified local language of that State/UT. (Exempted if local language was studied in 10th standard or higher).
3. Computer Literacy: Operating and working knowledge of computer systems is mandatory. Candidates should possess a Certificate/Diploma/Degree in computer operations/language or have studied Computer/IT as a subject in High School/College.

IBPS Clerk CRP CSA-XVI Pay Scale and Salary Structure

Selected candidates are appointed in the Clerical Cadre under the 12th Bipartite Settlement:

• Pay Scale: ₹24,050 – 1340/3 – 28070 – 1650/3 – 33020 – 2000/4 – 41020 – 2340/7 – 57400 – 4400/1 – 61800 – 2680/1 – ₹64,480/- per month.
• Allowances: Eligible for DA, HRA, Transport Allowance, Special Allowance, and other perquisites as per bank rules.

IBPS Clerk CRP CSA-XVI Selection Process Details

Selection to the post of Customer Service Associate (CSA) is conducted through a two-tier online examination followed by language verification:

1. Online Preliminary Examination: Objective screening test of 100 Marks.
2. Online Main Examination: Objective test of 200 Marks. Final merit listing is based ONLY on scores obtained in the Main Examination.
3. Local Language Proficiency Test (LLPT): Conducted by the allotted bank before joining. It is qualifying in nature.

IBPS Clerk CRP CSA-XVI Exam Pattern and Test Scheme

1. Online Preliminary Examination

2. Online Main Examination

• Negative Marking: 1/4th (0.25) of the marks assigned to a question will be deducted for every wrong answer in both Preliminary and Main exams.

How to Apply Online for IBPS Clerk CRP CSA-XVI 2026

1. Visit the official IBPS portal at www.ibps.in.
2. Click on “CRP CSA” -> “Apply Online for CRP-Customer Service Associates (CRP-CSA-XVI)”.
3. Click on “Click Here for New Registration” and enter basic details to generate a Provisional Registration Number and Password.
4. Fill in personal details, educational qualifications, state preference, and bank preferences carefully.
5. Upload clear scanned copies of required documents:
   • Photograph: Passport-size color photo (20kb to 50kb) + Live photo capture via webcam/mobile.
   • Signature: Signed on white paper in black ink (10kb to 20kb, NOT in CAPITAL letters).
   • Left Thumb Impression: Blue/black ink on white paper (20kb to 50kb).
   • Handwritten Declaration: Written in English on white paper with black ink (50kb to 100kb).
   • 10th Standard Certificate / Marksheet: PDF format (up to 500kb).
6. Pay the prescribed application fee online using Debit/Credit Card, Net Banking, or UPI.
7. Submit the form on or before 21 August 2026 and print out a copy of the application form and e-receipt for future document verification.

Important Links

Source: Information is taken from the official notification released by the Institute of Banking Personnel Selection (IBPS).

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